Southern Roofing Solutions, LLC

Last Updated: June 3, 2026

Company Name: Southern Roofing Solutions, LLC

Website: https://southernroofing.solutions

Phone: 409-550-6541

Email: sales@southernroofing.solutions

Mailing Address: 1404 Lacey Ln, Silsbee, TX 77656

TERMS & CONDITIONS

1. Program Description and Acceptance of Terms

Southern Roofing Solutions, LLC ("Company," "we," "our," or "us") operates one or more communication programs (collectively, the "Programs") to communicate with customers and prospective customers regarding our roofing services.

These Programs may include:

• Roof inspection scheduling and reminders
• Estimate and proposal communications
• Service-related alerts and project updates
• Insurance claim assistance communications
• Customer support and scheduling updates
• Storm damage response communications
• Post-project follow-up communications
• Customer satisfaction surveys
• Net Promoter Score (NPS) requests
• Customer feedback collection
• Invitations to leave public reviews
• Limited informational or promotional messages related to our services

By providing your contact information, including your mobile phone number and email address, submitting a form on our website, requesting service, or otherwise communicating with us, you agree to these Terms & Conditions and Privacy Policy.

Program Name: Southern Roofing Solutions Customer Communications

Program Description: One-time and recurring communications by SMS, MMS, phone, email, website forms, website chat, and other communication channels related to roofing inspections, estimates, repairs, replacements, insurance claims, project scheduling, customer support, surveys, reviews, and limited service-related marketing communications.

2. Message Frequency and Charges

• Message and data rates may apply.
• Message frequency varies based on your interactions with us.
• Your wireless carrier may charge you according to your mobile plan.
• You are responsible for any applicable messaging charges.

3. Opt-In and Opt-Out

You may opt in to receive communications from us by:

• Submitting a website form
• Requesting a roof inspection or estimate
• Scheduling service
• Providing your information during a service interaction
• Requesting text, email, or phone updates
• Otherwise agreeing to receive communications from us

STOP Instructions

To stop receiving text messages, reply STOP to any text message we send.

After you send STOP, we may send a one-time confirmation message confirming your opt-out.

HELP Instructions

For assistance, reply HELP to any message or contact us directly:

Phone: 409-550-6541

Email: sales@southernroofing.solutions

You may also contact us directly to request that we stop sending communications via SMS, email, or phone.

4. Carrier Disclosures

Wireless carriers are not liable for delayed or undelivered messages.

Message delivery may vary based on carrier coverage and network conditions.

5. Surveys, Feedback, and Review Requests

After an inspection, repair, roof replacement, or other service interaction, we may contact you by phone, SMS, MMS, or email to:

• Request customer feedback
• Conduct satisfaction surveys
• Collect Net Promoter Scores (NPS)
• Gather qualitative feedback about completed work
• Request reviews on public review platforms

Participation is voluntary and declining to participate will not affect your ability to receive services from Southern Roofing Solutions.

6. Contact Information

Southern Roofing Solutions, LLC

1404 Lacey Ln

Silsbee, TX 77656

Phone: 409-550-6541

Email: sales@southernroofing.solutions

Website: https://southernroofing.solutions