Privacy Policy

Introduction

Welcome to Southern Roofing Solutions ("we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, southernroofing.solutions, or interact with our advertisements on platforms like Facebook and Instagram. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or submit your information.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your full name, email address, and phone number, that you voluntarily give to us when you fill out a contact form on our website or a lead form through our advertisements (e.g., Meta Instant Forms).
• Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, browser type, and the pages you view. This is collected through tracking technologies like the Meta Pixel to help us understand user behavior and for retargeting purposes.

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Respond to your requests for a free estimate and other inquiries.
• Contact you via phone or email regarding your project or our services.
• Create and manage a custom audience for retargeting advertisements on social media platforms.
• Monitor and analyze usage and trends to improve your experience with our website and advertising.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for marketing purposes. This does not include trusted third parties who assist us in operating our website or servicing you (such as CRM software providers), so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this Privacy Policy.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

• Southern Roofing Solutions
• Phone: 409-550-6541
• Email: sales@southernroofing.solutions
• Website: southernroofing.solutions